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Version status: Repealed | Document consolidation status: Updated to reflect all known changes
Version date: 13 January 2018 - onwards
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Article 83 Out-of-court redress

Repealed from 13 January 2018

1. Member States shall ensure that adequate and effective out-of-court complaint and redress procedures for the settlement of disputes between payment service users and their payment service providers are put in place for disputes concerning rights and obligations arising under this Directive, using existing bodies where appropriate.

2. In the case of cross-border disputes, Member States shall make sure that those bodies cooperate actively in resolving them.

Comparing proposed amendment...