(1)Where a statement relates to a green deal plan made before 28th February 2014, or a green deal consumer credit agreement, and the statement contains an error or omission which arises as a result of one or more of the grounds specified in paragraph (2) -
(a) the statement shall not breach these Regulations on this ground alone; and
(b) paragraphs (3) to (5) apply.
(2) The grounds specified in this paragraph are -
(a) a failure to provide information to the creditor by, or on behalf of, the relevant energy supplier;
(b) an error or omission in the information provided to the creditor by, or on behalf of, the relevant energy supplier;
(c) an error or omission in the information held by the creditor not falling within subparagraph (b);
where, at the time of providing the statement, the creditor did not know, and could not reasonably have been expected to know, that the relevant energy supplier had failed to provide information, or provided incorrect information, or that there was an err
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