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Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015 [SI 2015 No. 542]Introductory TextPart 1 General (regs. 1-7)Regulation 1 Citation and commencementRegulation 2 ReviewRegulation 3 "Consumer" and "trader"Regulation 4 "ADR entity"Regulation 5 Other definitionsRegulation 6 InterpretationRegulation 7 Contracts to which these Regulations do not applyPart 2 Competent Authorities and ADR Entities (regs. 8-16)Regulation 8 Functions and designation of competent authoritiesRegulation 8A Consumer information regarding the ODR platformRegulation 9 Assessment of application to become an ADR entityRegulation 10 Listing of ADR entitiesRegulation 11 Ongoing information obligations of an ADR entityRegulation 12 Ongoing assessment of an ADR entityRegulation 13 Removal of approvalRegulation 14 Notification of the consolidated ADR entity listRegulation 14A The ADR entity's duty to cooperateRegulation 14B Agreement to submit disputes to an ADR entityRegulation 14C Binding outcome requirementsRegulation 15 Fees payable to the Secretary of StateRegulation 15A Fees payable to the Financial Conduct AuthorityRegulation 16 Consequential amendmentsPart 3 Functions of the Secretary of State (regs. 17-18)Regulation 17 Designation of single point of contactRegulation 18 Functions of the Secretary of StatePart 4 Trader information requirements (regs. 19-19A)Regulation 19 Consumer information by tradersRegulation 19A Consumer information by online traders and online marketplaces regarding the ODR platformPart 5 Enterprise Act 2002 (reg. 20)Regulation 20 Amendment to Schedule 13 to the Enterprise Act 2002Schedule 1 Competent AuthoritiesSchedule 1, Part 1Schedule 1, Part 2Schedule 2 Information that an ADR applicant must supplySchedule 3 Requirements that a competent authority must be satisfied that the person meetsSchedule 4 Information to be included in the list maintained by a competent authoritySchedule 5 Information to be included in an ADR entity's annual activity reportSchedule 6 Information which an ADR entity must communicate to the relevant competent authority every two yearsSchedule 7 Consequential amendmentsSchedule 8 Listed DirectiveSignatureExplanatory NoteExplanatory Memorandum
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Part 3 Functions of the Secretary of State (regs. 17-18)

Regulation 17 Designation of single point of contact
Regulation 18 Functions of the Secretary of State
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