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Version status: Revoked | Document consolidation status: Updated to reflect all known changes
Version date: 13 January 2018 - onwards
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Regulation 71 Obligations of the payment service provider in relation to payment instruments.

Revoked from 13 January 2018

(1) The payment service provider that issues a payment instrument has the following obligations:

(a) that of making sure that the personalised security features of the payment instrument are not accessible to anyone other than the payment service user entitled to use the instrument;

(b) that of not sending an unsolicited payment instrument unless a payment instrument already given to the same payment service user is to be replaced;

(c) that of ensuring that appropriate means are available at all times to enable the payment service user concerned to give a notification under Regulation 70(1) (b) or ask for the unblocking of the instrument;

(d) on request, to provide the payment service user with the means to prove, for 18 months after giving such a notification, that he or she did so; and

(e) that of preventing the use of the instrument once such a notification has been given.

(2) Nothing in paragraph (1) detracts from the obligations of a payment service user under Regulation 70.

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