Regulation 70 Affordable universal service Designation
(1) An undertaking designated as having a universal service obligation in accordance with Regulation 72(3) shall, as appropriate to the specific obligation for which it has been designated, satisfy any reasonable request by a consumer, microenterprise, small enterprise, medium-sized enterprise or not-for-profit organisation for access, in the case of the service the subject of the designation, to either or both -
(a) adequate broadband, in accordance with paragraph (2), made available to the consumer, or
(b) a voice communications service at the quality specified by the Regulator,
including the underlying connection, at a fixed location.
Definition of adequate broadband