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Version status: In force | Document consolidation status: Updated to reflect all known changes
Version date: 7 October 2024 - onwards
Version 3 of 3

Regulation 87 Information requirements for contracts

(1) Before a consumer is bound by a contract or any corresponding offer, a provider of publicly available electronic communications services, other than transmission services used for the provision of machine-to-machine services, shall provide the consumer with the information referred to in section 101, 103 or 106 of the Act of 2022 as the case may be, and, in addition the information listed in Schedule 7, to the extent that the information relates to a service the provider provides.

(2) The information referred to in paragraph (1) shall be provided in a clear and comprehensible manner on a durable medium or, where provision on a durable medium is not feasible, in an easily downloadable document made available by the provider. The provider shall expressly draw the consumer's attention to the availability of that document and the importance of downloading it for the purposes of documentation, future reference and unchanged reproduction.

(3) The Regulator may specify the circumstances in which provision of information referred to in paragraph (1) on a durable medium will not be feasible.

(4) Subject to any requirement of law for accessibility for products or services, the information referred to in paragraph (1) shall, upon request, be provided in an accessible format for end-users with disabilities.