Skip to main content
Version status: In force | Document consolidation status: Updated to reflect all known changes
Version date: 9 June 2023 - onwards
Version 2 of 2

Regulation 93 Emergency communications and single European emergency number

(1) A provider of publicly available number-based interpersonal communications services, where those services allow end-users to originate calls to a number in the national numbering plan or in an international numbering plan (including public pay telephones), shall ensure that end-users are able to access the emergency services free of charge through the emergency communications referred to in paragraph (2) and without having to use any means of payment, by using the single European emergency number "112", the national emergency number "999" and any other national emergency number that may be specified by the Regulator.

(2) The emergency communications for the purposes of paragraph (1) are voice communications services, SMS, and eCall as defined in Regulation (EU) 2015/758 of the European Parliament and of the Council of 29 April 2015 [OJ L 123, 19.5.2015, p.77.], and communications services determined under paragraph (3)(a)(i).

(3)