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Version status: In force | Document consolidation status: Updated to reflect all known changes
Version date: 9 June 2023 - onwards
Version 2 of 2

Regulation 82 Missing children and child helpline hotlines

(1) End-users shall have the right to access free of charge a service operating a hotline to report cases of missing children. The hotline shall be available on the number '116000'.

(2) The Regulator shall ensure that end-users are adequately informed of the existence and use of services provided under the numbers "116000" and, where appropriate, '116111'.

(3) The Regulator shall, in accordance with Regulation 80, specify conditions applicable to the use of services provided under the number "116000" for the purpose of ensuring that end-users with disabilities are able to access such services to the greatest extent possible. Any conditions so specified that facilitate access by end-users with disabilities to such services whilst travelling in other Member States shall be based on compliance with relevant standards or specifications laid down in accordance with Regulation 23.