(1) If the Bank finds, on reasonable grounds, that the documents submitted to it are incomplete or that supplementary information is needed, the time limits referred to in Regulation 35 shall apply only from the date on which such supplementary information is provided by the applicant.
(2) If the documents submitted to it are incomplete or supplementary information is needed the Bank shall, within 10 working days of the submission of the application, notify the applicant of that fact.