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Version status: In force | Document consolidation status: Updated to reflect all known changes
Version date: 31 July 2015 - onwards

Regulation 8 List of ADR entities

(1) The Commission shall, on the basis of the assessment under Regulation 7(3), establish and maintain a list of ADR entities that have been notified to it and which fulfil the conditions in Regulation 7(3).

(2) The list referred to in paragraph (1) shall include the following information:

(a) the name, contact details and website address of the ADR entity;

(b) the fees, if applicable;

(c) the language or languages in which complaints can be submitted and the ADR procedure conducted;

(d) the types of disputes covered by the ADR procedure;

(e) the sectors and categories of disputes covered by the ADR entity;

(f) the need for the physical presence of the parties or of their representatives, if applicable, including a statement by the ADR entity on whether the ADR procedure is or can be conducted as an oral or a written procedure; and

(g) the binding or non-binding nature of the outcome of the procedure.