Reasonable Steps (para. 2.8.11.)

2.8.11. The reasonableness of the steps taken by a PCF role holder will determine whether they complied with or contravened the Duty. When determining this, the Central Bank will consider the PCF role holder's acts and omissions against any steps that the Central Bank considers that an individual, in that position, could reasonably have been expected to take. Guidance on the circumstances relevant to assessing reasonable steps is set out in Chapter 3.