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Chapter 1 Protection from unfair trading (ss. 224-252) |
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Introduction (s. 224) |
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224 Overview |
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Prohibition of unfair commercial practices (ss. 225-230) |
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225 Prohibition of unfair commercial practices |
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226 Misleading actions |
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227 Misleading omissions |
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228 Aggressive practices |
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229 Contravention of the requirements of professional diligence |
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230 Omission of material information from invitation to purchase |
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Public enforcement (s. 231) |
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231 Public enforcement |
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Consumers' rights of redress relating to unfair commercial practices (ss. 232-235) |
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232 Rights of redress |
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233 Rights of redress: further provision |
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234 Enforcement of rights of redress |
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235 Relationship between rights of redress and other claims relating to prohibited practices |
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Inertia selling (s. 236) |
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236 Inertia selling |
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Offences relating to unfair commercial practices (ss. 237-241) |
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237 Offences |
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238 Defence of due diligence and innocent publication |
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239 Offences: criminal liability of others |
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240 Penalty for offences |
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241 Time limit for prosecution |
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Miscellaneous (ss. 242-244) |
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242 Powers to amend this Chapter |
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243 Crown application |
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244 Validity of agreements |
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Interpretation (ss. 245-250) |
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245 Meaning of "transactional decision" |
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246 Meaning of "average consumer": general |
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247 Meaning of "average consumer": vulnerable persons |
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248 Meaning of "product" |
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249 General interpretation |
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250 Index of defined terms |
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Consequential amendments and transitional provision (ss. 251-252) |
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251 Consequential amendments relating to this Chapter |
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252 Transitional and saving provision relating to this Chapter |
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Chapter 2 Subscription Contracts (ss. 253-281) |
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Introduction (ss. 253-255) |
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253 Overview |
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254 Meaning of "subscription contract" |
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255 Excluded contracts |
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Duties of traders (ss. 256-261) |
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256 Pre-contract information |
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257 Pre-contract information: additional requirements |
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258 Reminder notices |
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259 Content and timing etc of reminder notices |
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260 Arrangements for consumers to exercise right to end contract |
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261 Duties of trader on cancellation or end of subscription contract |
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Rights of consumers to cancel contract for breach (ss. 262-263) |
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262 Terms implied into contracts |
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263 Right to cancel for breach of implied term |
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Cooling-off rights (ss. 264-266) |
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264 Right to cancel during cooling-off periods |
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265 Meaning of "initial cooling-off period" and "renewal cooling-off period" |
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266 Cooling-off notice |
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Cancellation of contracts under this Chapter: further provision (s. 267) |
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267 Cancellation of subscription contract: further provision |
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Offence of failing to provide information about cooling-off rights (ss. 268-271) |
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268 Offence of failing to provide information about initial cooling-off rights |
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269 Defence of due diligence |
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270 Offences by officers of a body corporate etc |
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271 Penalty for offence and enforcement |
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General and miscellaneous provision (ss. 272-277) |
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272 Information and notices: timing and burden of proof |
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273 Terms of a subscription contract which are of no effect |
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274 Other remedies for breach by trader |
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275 Application of this Chapter |
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276 Crown application |
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277 Power to make further provision in connection with this Chapter |
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Consequential amendments (ss. 278-279) |
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278 Consequential amendments to the Consumer Rights Act 2015 |
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279 Other consequential amendments |
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General interpretation (ss. 280-281) |
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280 Interpretation |
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281 Index of defined expressions |
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Chapter 3 Consumer Savings Schemes (ss. 282-290) |
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282 Meaning of "consumer savings scheme contract" |
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283 Other defined terms |
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284 Excluded arrangements |
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285 Insolvency protection requirement |
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286 Insurance arrangements |
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287 Trust arrangements |
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288 Information requirements |
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289 Consequential amendments |
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290 Interpretation |
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Chapter 4 Alternative Dispute Resolution for Consumer Contract Disputes (ss. 291-310) |
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Interpretation of Chapter 4 (ss. 291-292) |
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291 Meaning of "ADR" and related terms |
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292 Other definitions |
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Prohibition on acting as ADR provider without accreditation etc (ss. 293-294) |
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293 Prohibitions relating to acting as ADR provider |
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294 Prohibitions relating to charging fees to consumers |
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Exempt ADR providers (s. 295) |
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295 Exempt ADR providers |
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Accreditation: procedure etc (ss. 296-301) |
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296 Applications for accreditation or variation of accreditation |
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297 Determination of applications for accreditation or variation of accreditation |
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298 Revocation or suspension of accreditations etc |
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299 Fees payable by accredited ADR providers |
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300 ADR fees regulations |
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301 Accreditation criteria |
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Enforcement of prohibitions etc (s. 302) |
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302 Enforcement notices |
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Provision of Information etc (ss. 303-306) |
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303 ADR information regulations |
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304 ADR information directions |
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305 Disclosure of ADR information by the Secretary of State |
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306 Meaning of "ADR information" and other terms in sections 303 to 305 |
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Involvement of other bodies in the regulation of ADR providers (s. 307) |
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307 Power to provide for other persons to have accreditation functions etc |
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Complaints by consumers to traders (s. 308) |
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308 Duty of trader to notify consumer of ADR arrangements etc |
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Consequential amendments etc and transitional provision (ss. 309-310) |
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309 Consequential amendments etc relating to this Chapter |
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310 Transitional provision relating to this Chapter |
