Date-stamp loading
Version status: Partly in force | Document consolidation status: Updated to reflect all known changes
Version date: 24 May 2024 - onwards
    Version 1 of 1    

266 Cooling-off notice

(1) In relation to each renewal cooling-off period, a trader must give the consumer a notice (referred to in this Chapter as a "cooling-off notice").

(2) A cooling-off notice must set out -

(a) that the subscription contract is continuing,

(b) that the consumer has a right to cancel the subscription contract during the cooling-off period to which the notice relates,

(c) when that period begins and ends,

(d) how the consumer may exercise the right to cancel,

(e) if the consumer may lose the right, the circumstances under which that will happen,

(f) the consequences of the consumer exercising the right, including -

(i) any refund the consumer may be entitled to,

(ii) any reason that refund might be diminished, and

(iii) in respect of a contract for the supply of goods, whether the consumer will be responsible for returning those goods to the trader, and

(g) any other information required by regulations under section 277(1)(b).

(3) A cooling-off notice must be given -

(a) on the first day

Comparing proposed amendment...