1. UK Financial Services Law
  2. FCA - Financial Conduct Authority
  3. Sourcebooks
  4. 2013
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  1. Dispute Resolution: Complaints (DISP)
  2. DISP 3 Complaint handling procedures of the Financial Ombudsman Service (DISP 3.1 - 3.10)
  3. DISP 3.5 Resolution of complaints by the Ombudsman (DISP 3.5.1 - 3.5.15)
  4. Hearings (DISP 3.5.5 - 3.5.7)
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Hearings (DISP 3.5.5 - 3.5.7)

Comparing proposed amendment...
In force
 DISP 3.5.5
In force
 DISP 3.5.6
In force
 DISP 3.5.7
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