1. UK Financial Services Law
  2. FCA - Financial Conduct Authority
  3. Sourcebooks
  4. 2013
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  1. Dispute Resolution: Complaints (DISP)
  2. DISP App 3 Handling Payment Protection Insurance complaints (DISP App 3.1 - 3.10)
  3. DISP App 3.7 Approach to redress (DISP App 3.7.1 - 3.7.15)
  4. Alternative approach to redress: single premium policies (DISP App 3.7.7 - 3.7.15)
  5. DISP App 3.7.11
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Status: In force
Version date: 31 March 2013 - onwards
    Version 1 of 1    

DISP App 3.7.11

The firm should consider whether it is appropriate to deduct the value of any paid claims from the redress.

Comparing proposed amendment...
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