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Version status: Repealed | Document consolidation status: Updated to reflect all known changes
Version date: 1 January 2018 - onwards
  Version 3 of 3    

57CQ. Financial Services Ombudsman and Council to co-operate with Bank and others.

Repealed from 1 January 2018

(1) The Council and the Financial Services Ombudsman shall co-operate with the Bank and the Pensions Ombudsman with a view to ensuring that the provisions of this Part operate in a way that contributes to promoting the best interests of consumers of financial services and to the efficient and effective handling of complaints.

(1A) The Financial Services Ombudsman shall, whenever asked to do so by the Bank, provide the Bank with records or copies of records, or information, dealing with specified matters, or matters of a specified kind, relevant to the performance of the Bank's functions.

 

(2) The Council and the Financial Services Ombudsman may make recommendations to the Bank and the Registrar of Credit Unions with respect to measures that the Bank and Registrar might take so as -

(a) to effectively deal with persistent patterns of complaints made against specified regulated financial service providers or against a specified class of those financial service providers,

(b) to im

Comparing proposed amendment...