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Version status: In force | Document consolidation status: Updated to reflect all known changes
Version date: 15 February 2005 - onwards
  Version 2 of 2    

Regulation 10 Consumer's right to cancel distance contract

(1) A distance contract for the supply of a financial service is cancelled when a notice of cancellation is properly given by or on behalf of the consumer to the supplier within the permitted cancellation period.

(2) A notice of cancellation is properly given for the purposes of this Regulation if it -

(a) is given in writing, or in some other durable medium that is accessible to the supplier, and

(b) clearly shows that the consumer intends to cancel the contract.

(3) Without limiting paragraph (2), a notice of cancellation is taken to have been properly given if -

(a) where the contract permits, it is given orally by or on behalf of the consumer and, as soon as practicable afterwards, the consumer gives to the supplier in writing or in some other durable medium, confirmation of the consumer's decision to cancel the contract, or

(b) it is left at the address of the supplier last known to the consumer and addressed to the supplier by name, or

(c) it is sent by certified post or register

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