Regulation 20 Offences by suppliers relating to communicating with consumers with respect to supply of consumer financial services
(1) A supplier shall not communicate with a consumer by means of -
(a) an automated calling system without human intervention, or
(b) a facsimile machine,
with a view to supplying a financial service to the consumer, unless the supplier has previously obtained the consumer's consent to the use of that means of communication.
(2) In advertising a financial service that is proposed to be supplied under a distance contract, or in communicating with a consumer in relation to the supply or a proposed supply of a financial service, a supplier shall comply with all codes made, and all directions given, by a competent authority in so far as those codes or directions impose standards on suppliers with respect to -
(a) advertising financial services, or
(b) communicating with consumers or potential consumers of those services, or
(c) protecting minors or other persons whose capacity to enter into contracts is limited.