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Version status: In force | Document consolidation status: Updated to reflect all known changes
Version date: 22 March 2016 - onwards
    Version 1 of 1    

Regulation 16 Information requirements concerning mortgage credit intermediaries

(1) In good time before the carrying out of the credit intermediary activities set out in the definition of "mortgage credit intermediary" in Regulation 4, the mortgage credit intermediary shall provide the consumer with at least the following information on paper or another durable medium:

(a) the identity and the geographical address of the mortgage credit intermediary;

(b) the register in which he or she has been included, the registration number, where applicable, and the means for verifying such registration;

(c) whether the mortgage credit intermediary is tied to or works exclusively for one creditor and paragraph (2) supplements this subparagraph;

(d) whether the mortgage credit intermediary offers advisory services;

(e) the fee, where applicable, payable by the consumer to the mortgage credit intermediary for its services or, where this is not possible, the method for calculating the fee;

(f) the procedures allowing consumers or other interested parties to register complaints i

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