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Version status: In force | Document consolidation status: Updated to reflect all known changes
Version date: 13 January 2018 - onwards
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Regulation 68 Prior general information

(1) A payment service user shall not be bound by a single payment service contract or offer until such time as the payment service provider makes available to the payment service user, in an easily accessible manner, the information specified in Regulation 69 with regard to the payment service provider’s services.

(2) Where the payment service user concerned so requests, the payment service provider shall provide the information referred to in paragraph (1) on paper or on another durable medium.

(3) The information referred to in paragraph (1) shall be given to the payment service user concerned in -

(a) easily understandable words,

(b) a clear and comprehensible form, and

(c) an official language of the Member State where the payment service is offered or in any other language agreed between the parties.

(4) Where a single payment service contract has been concluded at the request of a payment service user using a means of distance communication which does not enable the payment ser

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