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Version status: In force | Document consolidation status: Updated to reflect all known changes
Version date: 13 January 2018 - onwards
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Regulation 136 Obligation to inform consumers of their rights

(1) The Bank shall ensure that the leaflet produced by the Commission of the European Union in accordance with Article 106(1) of the Payment Services Directive is made available in an easily accessible manner on its website.

(2) A payment service provider shall ensure that the leaflet produced by the Commission of the European Union in accordance with Article 106(1) of the Payment Services Directive is made available -

(a) in an easily accessible manner on its website (if any), and

(b) in paper form at its branches (if any), agents (if any) and any entity to which its activities are outsourced.

(3) A payment service provider shall not charge its clients for making available the information referred to in paragraph (2).

(4) The Bank and payment service providers shall ensure that the leaflet produced by the Commission of the European Union in accordance with Article 106(1) of the Payment Services Directive is made available in an accessible format to persons with disabilities.

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