(1) Where a controller -

(a) provides or makes available information to a data subject under section 90,

(b) provides or makes available information to, or communicates with, a data subject pursuant to a request under section 91 or 92,

the controller shall take all reasonable steps to ensure the information is provided or made available, or the communication is made, as the case may be, in a concise, intelligible and easily accessible form using clear and plain language.

(2) The information or communication, as the case may be, referred to in subsection (1), shall -

(a) be provided to the data subject by appropriate means, including by electronic means, and

(b) in the case of a communication with a data subject pursuant to a request under section 91 or 92, in so far as is possible, be provided in the same form as that in which the request is made.