Version status: In force | Document consolidation status: Updated to reflect all known changes
Version date: 25 May 2018 - onwards
  Version 2 of 2    

108. Complaints under Chapter 2: General

(1) Where a complaint is lodged with the Commission, the Commission shall, as soon as practicable, give the complainant concerned a notice in writing acknowledging the lodging of the complaint, and informing the complainant of -

(a) where the Commission is the competent supervisory authority in respect of the complaint, the complainant's right under section 150(5) and (7), and

(b) where a supervisory authority other than the Commission is the competent supervisory authority in respect of the complaint, the complainant's right to a judicial remedy against that competent supervisory authority where it does not -

(i) handle the complaint, or

(ii) inform the complainant within 3 months from the date on which the complaint is received by that authority on the progress or outcome of the complaint.

(2) Where the Commission is the competent supervisory authority in respect of a complaint, it shall -

(a) handle the complaint in accordance with this Part, and

(b) inform the complainant, within 3