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Version status: Revoked | Document consolidation status: Updated to reflect all known changes
Version date: 1 January 2018 - onwards
  Version 4 of 4    

132. Procedures for internal resolution of disputes.

Revoked from 1 January 2018

(1) The Minister, with the consent of the Minister for Public Expenditure and Reform, may by regulations require-

(a) the trustees of a scheme,

(b) the trustees of a trust RAC, and

(c) a PRSA provider,

to establish procedures for dealing with complaints made by, and resolving disputes arising between, prescribed persons in relation to prescribed matters concerning the scheme or trust RAC, or a PRSA provided by such a provider, as the case may be.

(2) Without prejudice to the generality of subsection (1), regulations under this section may -

(a) require procedures as aforesaid to comprise specified steps (including, as the Minister considers appropriate, the making of an application for a determination to be made in relation to the complaint or dispute, the conducting of a hearing in relation to the matter concerned and the making of a determination in relation to the matter),

(b) require one or more of the said steps to be taken or completed within a specified period,

(c) require

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