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Version status: In force | Document consolidation status: No known changes
Version date: 29 November 2022 - onwards
  Version 2 of 2    

80. Subjective requirements for conformity with service contract

(1) The service supplied under a service contract and any goods or digital content produced by or resulting from the service, shall -

(a) comply with the terms of the service contract agreed between the trader and the consumer,

(b) subject to subsection (2), comply with any oral or written statement to the consumer by or on behalf of the trader in relation to the service or the trader on which the consumer relied when -

(i) deciding to enter into the service contract, or

(ii) making any decision in relation to the service after entering into the service contract,

(c) be reasonably fit for any purpose -

(i) that the consumer made known to the trader at the time of, or before, the conclusion of the service contract, and

(ii) that the trader has accepted,

(d) be of a nature and quality that can reasonably be expected to achieve any result -

(i) that the consumer made known to the trader at the time of, or before, the conclusion of the service contract, and

(ii) that the trader has accepte

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