132. Consumer contract terms that are always unfair
(1) Subject to subsections (2) and (3), a term of a consumer contract shall always be unfair if its object or effect is -
(a) to exclude or limit the liability of a trader for the death of or personal injury to a consumer arising from an act or omission of the trader,
(b) to require a consumer to pay for goods that have not been delivered or digital content, a digital service or a service that has not been supplied,
(c) to impose on a consumer a burden of proof that, according to the applicable law, would otherwise be on a trader,
(d) to exclude or hinder a consumer's right to take legal action or exercise a legal remedy, including by requiring the consumer to take a dispute to an arbitration procedure that is not governed by law,
(e) to require a consumer to bear his or her own costs in respect of any arbitration,
(f) to give a trader the exclusive right to determine whether goods are, or digital content, a digital service or a service is, in conformity with the contract,