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Version status: In force | Document consolidation status: No known changes
Version date: 29 November 2022 - onwards
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109. Provision of confirmation of distance contract

(1) A trader who concludes a distance contract with a consumer shall provide the consumer with confirmation of the concluded contract on a durable medium.

(2) The confirmation shall include all of the information specified in Schedule 3 unless the trader has already provided that information to the consumer on a durable medium before the conclusion of the contract.

(3) Where -

(a) a distance contract is a contract for the supply of digital content that is not supplied on a tangible medium, and

(b) the performance of the contract has begun with the consumer's prior express consent,

the confirmation shall include confirmation of the consumer's acknowledgement, in accordance with section 111(e)(ii) of the loss of the right to cancel the contract.

(4) The confirmation required by subsection (1) shall be provided within a reasonable time after the conclusion of the contract and at the latest -

(a) by the time of the delivery of the goods, or

(b) before performance begins of -

(i) a supply o

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