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Version status: Entered into force | Document consolidation status: Updated to reflect all known changes
Version date: 7 December 2009 - onwards
Version 2 of 2
Article 100
1. Member States shall ensure that efficient and effective complaints and redress procedures are in place for the out-of-court settlement of consumer disputes concerning the activity of UCITS using existing bodies where appropriate.
2. Member States shall ensure that the bodies referred to in paragraph 1 are not prevented by legal or regulatory provisions from cooperating effectively in the resolution of cross-border disputes.
